Return Policy

Our Commitment to Your Satisfaction
At BBLUSSH, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, please review our return guidelines below.

Eligibility for Returns

  • Returns are accepted within 14 calendar days from the date you receive your order.
  • To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
  • Certain products (such as final sale or personalized items) may not be eligible for return. This will be noted on the product page.

How to Initiate a Return

  1. Contact Us: Send an email to support@bblussh.com with your order number and reason for the return.
  2. Return Authorization: Once your return request is reviewed, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to ship your item back to us.
  3. Shipping the Return: Please use a trackable shipping method to return your product. You are responsible for the return shipping costs unless the return is due to a mistake on our part.
  4. Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7–10 business days.

Exchanges

If you prefer an exchange over a refund, please indicate this in your return request. Exchanges are subject to product availability.